Publications

Articles

An Overview of the Revised Model Standards of Conduct for Mediators

Susan M. Yates and Wayne R. Thorpe. Dispute Resolution Magazine, Winter, 2006
This article discusses the Model Standards of Conduct for Mediators as revised in 2005. The article explains how the original standards were developed and the process in which they were revised. The piece then provides a summary of 2005 Model Standards including the preamble, note on construction and each of the nine standards. The article points out and explains each of the major revisions as well as any major points of contention. The full text of the Revised Model Standards is provided.

Judicial Settlement Databases: Development and Uses

Hon. Morton Denlow and Jennifer Shack. The Judges' Journal, 2004
This article describes the process by which a settlement conference report is created and the ways in which the judges in the Northern District of Illinois use it and explains how other courts can initiate similar programs.
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Mediation Can Bring Gains, But Under What Conditions?

Jennifer Shack. Dispute Resolution Magazine, 2003
This article summarizes the findings of 62 studies of court-related mediation regarding cost, pace of litigation and satisfaction. It then discusses ways in which courts can improve the monitoring and evaluation of their mediation programs so that they can better determine whether the programs are achieving the goals set for them, as well as what characteristics lead to the most effective programs.
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Mediating Lanham Act Cases: The Role of Empirical Evaluation

Jennifer Shack and Susan M. Yates. Northern Illinois University Law Review, 2002
This article summarizes the findings of an evaluation of the Lanham Act Mediation Program in the U.S. District Court for the Northern District of Illinois. It then places this evaluation in the context of study design and the importance of evaluation in ensuring a high quality of justice for participants in court mediation programs.
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